Yemeni-German Technical Cooperation - Water Sector Program


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Component 2 - Human Resource Development
in the Water Sector

The Personnel Development Component (PDC) has the objective to support the improvement of the human resources in the urban water and sanitation sector. The present component continues with its strategic approach developed during the previous phase (March 2007 – June 2009) and builds on earlier efforts of providing training services for upgrading the technical, administrative and managerial qualifications of employees in the water sector.
In order to enhance the development of the Human Resources it emphasizes on an increased responsibility of Human Resources Development (HRD) sections within the utilities and on the new national HRD Centre as a specialized HRD service provider for the water sector.

Context

According to the National Water Sector Strategy and Investment Program (NWSSIP), the “shortage of qualified human resources constitutes the biggest constraint to building the capacity necessary for sound water management”. The prevailing situation can be characterised in a few words.

  • The decentralised utilities inherited a labour force from the national central provider without much of a choice and without the opportunity to recruit or retrench staff in accordance to a clear business plan.

  • Almost the entire labour force is employed under the Civil Service Conditions (low salaries but high job security).

  • As a result the utilities suffer from an excessive number of employees who cannot be fully utilised and from a severe lack of qualified senior professionals; in short the utilities are over-staffed and the personnel is under-qualified.

The Personnel Development Component addresses this severe problem through a holistic approach for developing the human resources in the water sector.

This approach is based on essentially ten Strategic Guiding Principles which form the backbone of a wider framework concept.



Important elements of the comprehensive approach are for example:

  • Encouraging water utilities to establish HRD departments

  • Encouraging water utilities to increase their financial allocation to HRD/training

  • Improving staff performance assessments

  • Introducing performance based incentives

  • Identifying skills and knowledge gaps for determining training demand and proper planning of training events

Upgrading the qualification of employees in the urban water and sanitation utilities through short term training in technical, administrative and financial subjects remains an important tool, but does no longer maintain the predominance it used to have earlier. And even within the support to training new opportunities for enhancing on the job training for transferring skills from experienced to junior employees, for enhancing team building on the managerial level and raising awareness on the depleting water resources have been pursued.

Achievements since 2007

  • Based on a SWOT analysis 10 strategic guiding principles developed as backbone of activities

  • Manual describing the implementation in detailed circulated

  • Process of institutionalizing HRD at water utilities ongoing

  • Utilities make increased contributions to training costs

  • Concept for improved performance assessment of employees developed

  • Concept for performance based incentives developed

  • Training offers expanded, diversified, well coordinated and responding to demands from utilities

  • A total of 1,127 water sector employees, thereof 35 females trained between 2007 and 2009

  • Tracer study carried out showing usefulness of training

  • HRD Centre established as service provider for utilities

Outline of present phase: July 2009 to June 2012

Component objective: The management of human resources development in the water sector has improved.

Indicators

  1. The national training programme for urban WSS of the new coordination centre for human resource development is used by at least 7 water utilities to improve human resource management (2009: 0, representative survey).

  2. At least 4 water utilities apply 6 of the 10 principles adopted by MWE for improved human resource development (0 in 2009).

  3. The new association of water utilities provides advisory services in operational development as mandated (representative survey of water utilities).

  4. At least 75 % of personnel (representative survey) in water utilities state that in-house human resource development has improved.

Major Activities

  • Strengthening the capacities of HRD Centre

  • Supporting the implementation of the Strategic Guiding Principles by UWSS through advisory assistance

  • Supporting the implementation, diversification and expansion of national training programme

  • Supporting the institutionalisation of HRD in utilities

  • Supporting the establishment of a national association of UWSS.

Expected Impact
Urban Water & Sanitation Utilities (UWSUs) manage the development of their human resources for improved performance.

Duration
Phase I: July 2009 – June 2012

Counterpart Organisation
Ministry of Water and Environment

Partnerships
HRD Centre under Ministry of Water and Environment, Water and sanitation utilities, National Water and Sanitation Authority (NWSA), Skills Development Fund (SDF), Ministry of Technical Education and Vocational Training (MTEVT), public and private training providers, KfW Development Bank, German Development Service (DED), InWent

Contact Person
Dr. Peter Herrmann / Team Leader
Office : +967 1 561 781/2
Fax: +967 1 561 787
E-mail: PHerrmann@gmx.net

The Personnel Development Component is implemented by GOPA/RODECO/Engicon, commissioned by GTZ

www.gopa.de; www.rodeco.de; www.engicon.com 

Water Sector Factsheets
Detailed Information about the Yemeni-German Water Sector Program and its Components.
Download English Version, 1,1 MB, PDF
Download Arabic Version, 1,1 MB, PDF

The Components:


Consolidation of Sector Reform in
Urban Water Supply and Sanitation
more


Human Resource Development
in the Water Sector
more

Development of Independent and
Commercialized Urban Water and
Sanitation Utilities

more

Decentralization of Water Resources Management
more

Strengthening Local Actors in Arid
Areas for Sustainable Water use at the Community Level in Amran

more



Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH